Do you sell genuine Hikvision Products?

Definitely !! We source our Hikvision products from Hikvision's official distributor in Australia, so you can rest assured that these are the genuine product.

Also please read Hikvisions Black/Grey Market Statement

What is the warranty period

All Hikvision products purchased through us come with a full 3 year warranty.

Please refer to our Terms and Conditions for further details.

What Are Special Orders Items

Special Order items are those items that are not stocked by us or the distributor and have to be specially ordered in from Hikvision. Lead times can vary but generally it takes between 3 to 4 weeks for a special order time to come into the country.

Note: Special Order items cannot be cancelled once an order has been placed.

What are your expected delivery times?
Delivery times can vary but you should expect your items within 5 business days from when you placed your order.

Do you delivery to a PO Box?
Unfortunately we do not deliver to a PO Box. All deliveries MUST be signed for.

Which Lens Should I Select?

How long am I able to record to a 3TB disk?

Hikvision provides an online calculator tool that can assist with calculating disk space and network bandwidth requirement for your CCTV solution.

Hikvision Oceania Black/Grey Market Statement

Please read Hikvision's Black/Grey Market Statement about purchasing Black/Grey market cameras.

Hikvision H.265+ Encoding Technology

For all the technical low down on H.265+ here is Hikvision's White Paper on H.265+

Hikvision EasyIP 3.0 Solution Details

Download: EasyIP 3.0 Solution Brief.pdf

Hikvision, the world’s leading supplier in innovative video surveillance products and solutions, has launched the all new EasyIP 3.0 product range - employing Hikvision’s remarkable H.265+ in-house encoding technology based on the H.265/HEVC standard. The new range brings better storage, better imaging, better analytics, and better usability.

Hikvision H.265+ Smart Codec
Providing the intelligence behind a new range of cameras and NVRs, the EasyIP 3.0 range delivers superior video performance across a wide range of parameters utilizing the H.265+ smart codec algorithm. By addressing the archiving of unnecessary elements within surveillance scenes; such as static backgrounds, limited moving subjects, and the impact of noise in nighttime video surveillance, Hikvision’s H.265+ technology reduces by over 50% (compared to standard H.265) the amount of required bandwidth, storage and associated costs.


4K Ultra-HD Video
By virtue of its vastly efficient compression technology, H.265+ promotes the use of ultra HD video surveillance solutions using 4K cameras, as well as 2, 3, 5 and 8 megapixel models – which are all available in the Hikvision EasyIP 3.0 range. 


To help deliver the ultimate imaging performance in a variety of real-world lighting conditions, including variable light, high contrast or light deficient scenarios, all cameras in the new EasyIP 3.0 range have been equipped with 120dB True WDR. The camera range also features Hikvision EXIR 2.0 with Smart IR capability, 3D DNR and Darkfighter ultra-low illumination technology - providing superior colour rendered images even in extreme low light scenes. 


Enhanced VCA Functions
Within the EasyIP 3.0 range, new cameras additions also provide greater analytical functionality than previous generations, featuring on-board Video Content Analysis (VCA) options to trigger automatic alarm activations. Standard VCA functionality includes Line Crossing Detection, Intrusion Detection, Object Removal Detection, Unattended Baggage Detection, and Face Detection, significantly reducing operator input resulting in more efficient and effective security systems management.


More Usable and Durable
Designed to cope with the harshest of operating conditions, many camera models in the new Hikvision EasyIP 3.0 range are fully protected from dust and water, certified to IP67 and vandal resistant to IK10 standard. In addition, PoE up to 300 metres ensures maximum installation flexibility, with the entire EasyIP 3.0 range providing high levels of security, control, and cost-effective analogue, IP, or mixed system solutions.


How To Configure ONVIF protocol with firmware v5.5.0

Hikvision has changed the way ONVIF protocol is setup in v5.5.0 firmware version.
The main reason for this change is to provide better security for the cameras by default.

In firmware version v5.5.0 and above ONVIF is disabled by default.

Note the user management system in ONVIF is now independant of the user management system on the camera.

The following Hikvision document shows how to setup a camera for ONVIF using firmware v5.5.0 and above.

How To Configure ONVIF

Hikvision Online Storage and Network Calculator Tool

How much video storage will my NVR hold?

What is the difference between AcuSense GEN1 and GEN2 models?

What is DORI in CCTV

How to Check Hikvision Device Serial Numbers