All Hikvision 5MP cameras are now capable of 6MP with latest firmware.
All Hikvision Easy IP 5MP cameras purchased from 20th April 2018 will ship with the default resolution set to 6MP.
Existing customer who wish to take advantage of the new 6MP resolution need to upgrade to the latest baseline firmware (v5.5.3 Build 171018) which is available under your Account after logging into our site.
If you are connecting the newer 6MP cameras to existing/older NVR's then may need to upgrade to the latest NVR firmware release, which is also available under your Account after logging into our site.
Any questions, please contact support@diysecuritycameras.com.au